Email: info@originalframe.com
Address: 2740 Slough Street, Mississauga, Ontario L4T 1G3, Canada
We'll respond to your email within 24 hours of receiving it, Monday to Friday.
At Original Frame, we want your order to reach you as smoothly as possible. Below you'll find everything you need to know about how and when we ship.
We currently ship to addresses within the United States.
Orders are processed within 1–2 business days (Monday to Friday). Orders placed after 5:00 PM ET, or on weekends and public holidays, are processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Once shipped, orders typically arrive within 5–10 business days.
In total, you can expect to receive your order within approximately 6–12 business days from the date it is placed (1–2 business days handling plus 5–10 business days transit). Please note these are estimates and delivery times may occasionally vary due to carrier delays, weather, or public holidays.
We offer a flat shipping rate of $8.95 USD on all orders, regardless of order size.
As soon as your order ships, we'll send a confirmation email containing your tracking number so you can follow your package to your door.
Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us at info@originalframe.com as soon as possible and we'll do our best to correct it before dispatch.
While we work hard to meet our estimated delivery times, occasional delays outside our control (such as carrier issues, customs processing, or peak seasons) may occur. If your order is significantly delayed, please reach out and we'll help track it down.
Original Frame
2740 Slough Street, Mississauga, Ontario L4T 1G3, Canada
Email: info@originalframe.com
We respond to all enquiries within 24 hours, Monday to Friday.
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